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To learn more about us, how to contact us, and how we process your personal data, please refer to our Privacy Policy.
FAVORIT SPORTSKA KLADIONICA doo is, in accordance with §9.2(15) of the Law on Anti-Money Laundering and Terrorism Financing ("Official Gazette" no. 108/17, 39/19, 151/22) (hereinafter referred to as: ZSPNFT), obliged to implement measures, actions and procedures to prevent and detect money laundering and financing of terrorism.
One of the obligations of FAVORIT SPORTSKA KLADIONICA doo is to conduct client due diligence measures, which, among other things, includes determining the client's identity and verifying their identity on the basis of documents, data or information obtained from a credible, reliable and independent source, all as prescribed in §15.1(1) of the ZSPNFT.
§16.1 of the ZSPNFT stipulates that the obligation to apply client due diligence measures occurs:
In relation to point 3 from the previous sentence, §16.3 of the ZSPNFT stipulates that the party obliged to apply the measures (the company FAVORIT SPORTSKA KLADIONICA doo) is obliged to collect the following information from the client: name and surname, place of residence, day, month and year of birth, identification number if visible from the identification document, name and number of the identification document, name and country of the issuer, citizenship/citizenships.
The Ordinance on the introduction of a remote party and the minimum requirements that must be met by a decision establishing and verifying the identity of a remote party ("Official Gazette" No. 9/24), which Ordinance was adopted pursuant to the ZSPNFT, prescribes the conditions for introducing a remote party and establishing and verifying the identity of a natural person.
Since FAVORIT SPORTSKA KLADIONICA d.o.o. organizes games of chance (casino and betting games) through remote (online) channels and is at the same time liable to the ZSPNFT, it is obliged to establish the identity of each individual player when establishing a business relationship, i.e. when registering a user that the company implemented on the basis of the Law on Games of Chance ("Official Gazette" No. 87/09., 35/13., 158/13., 41/14., 143/14., 114/22.), the Ordinance on the organization of remote betting games ("Narodne novine" No. 8/10, 63/10., 22/15) and the Ordinance on the organization of games of chance in casinos through interactive online gaming sales channels ("Narodne novine" no. 78/10.) to carry out measures of in-depth analysis of each individual player, which means checking their identity, or the verification.
For the purpose of verifying the players, FAVORIT SPORTSKA KLADIONICA doo uses video electronic identification/verification technology in accordance with the above-mentioned Ordinance on remote party introduction and the minimum conditions that must be met by a solution that establishes and verifies the party's identity remotely. §3.2(5) of the aforementioned Ordinance stipulates that FAVORIT SPORTSKA KLADIONICA doo is obliged to ensure that the first transaction with a newly introduced party is carried out after the due diligence measures from §15 ZSPNFT have been carried out, which in-depth analysis certainly includes the verification of the identity of each individual party.
Video electronic verification includes three separate procedures that follow one immediately after the other:
Since the purpose of the aforementioned verification of clients is primarily to confirm their identity and fulfill the obligations arising from the ZSPNFT, which relate to conducting due diligence on clients and the Act on Restrictive Measures ("Official Gazette" No. 133/23), which obligations relate to checking the existence of restrictive measures in relation to individuals with whom a business relationship is established, or the countries from which these individuals originate, and in relation to which restrictive measures have been imposed, the system will, in addition to checking the correspondence between the personal document and the person's face, check through publicly available databases whether the specified person is on any global sanctions list, PEP list, watchlist, blacklist and whether the specified person comes from any of the sanctioned countries.
Biometric data is personal data obtained through specific technical processing relating to the physical, physiological or behavioural characteristics of an individual which enable or confirm the unique identification of that individual, such as facial photographs or dactyloscopic data.
FAVORIT SPORTSKA KLADIONICA doo may process biometric data only and exclusively on the basis of voluntarily given consent, all in accordance with §6.1(a) of the General Data Protection Regulation (hereinafter referred to as: GDPR), in conjunction with §9.1 and §9.2(a) of the GDPR.
FAVORIT SPORTSKA KLADIONICA doo will request consent for the processing of biometric data when verifying your user account or verifying your identity via the website www.favbet.hr Consent is required for the unique identification of the facial photograph as biometric data by comparing it with the photograph on the ID card, all in accordance with the procedure explained above.
It is important to emphasize that consent is voluntary and its granting or withholding is in the exclusive domain of you as a client. Refusal to grant consent will not have any negative consequences for you and will not mean denying the possibility of verifying you as a client.
If you refuse to give consent, you will be able to complete the verification at any branch (betting shop) of FAVORIT SPORTSKA KLADIONICA doo and the verification will be identical to the one completed via the website www.favbet.hr.
CATEGORY OF PERSONAL DATA COLLECTED | personal data of registered players |
TYPES OF PERSONAL DATA COLLECTED | biometric data - photo of the face |
LEGAL BASIS FOR PROCESSING | consent of the data subject pursuant to §6.1(a) GDPR |
PURPOSES OF PROCESSING | verification of registered players, data from a photo of an ID card or other valid document is compared with a biometric photo - a facial photograph for the purpose of fulfilling the obligations arising from the ZSPNFT for the organizer (verification of the player's identity as part of conducting due diligence) |
METHOD OF GIVING CONSENT | The player should check the following options before starting the video electronic identification process: 1. "I have read the Notice on Consent for the Processing of Biometric Data - Facial Photographs , I am familiar with the legal basis for the processing of biometric data, the purposes for which the processing is carried out, my rights in relation to the protection of my personal data, the validity of consent, withdrawal of consent and the technical and organizational measures that the controller implements for the purpose of protecting personal data in relation to which I can give consent, and I confirm that I am familiar with the fact that I can also perform the verification by visiting any branch (betting shop) of the company FAVORIT SPORTSKA KLADIONICA doo" 2. "I give consent to the creation, storage and retention of a biometric photograph - facial photograph for the purpose of verifying me as a registered player and comparing my biometric photograph with the photograph of my personal document." |
GENERAL INFORMATION ABOUT CONSENT | Biometric data – facial photograph may only be accessed by authorized persons of the Company and for the purpose specified above. The Company takes all technical and organizational measures to protect personal data. Regardless of the foregoing, the Company may share the above-mentioned personal data with third parties (contracting parties acting as processors in relation to the processing of the aforementioned personal data) solely for the purpose of fulfilling contractual obligations with those parties, or enabling the execution of the processing described above. Furthermore, the Company will store biometric data – facial photograph as long as there is a legal basis for processing (until the withdrawal of consent; until the expiration of the personal document based on which the verification was conducted; or until the deactivation of the profile/expiry of the statutory retention periods for registered players' data, which start from the day the option "Self-exclusion until revocation" is selected – whichever event occurs first). Consent is voluntary and can be withdrawn at any moment without any negative consequences. |
RESPONDENT'S RIGHTS | All registered players who have given their consent, in accordance with the General Data Protection Regulation, may, under certain conditions, exercise their rights to obtain confirmation of processing, access their personal data, correct or update their personal data, object to further or excessive processing, request the cessation of processing, request the deletion of their personal data and receive a copy of personal data - photographs of persons processed by the Company. All registered players have the right to obtain all other information regarding the processing of their personal data by sending a request to the following e-mail address: [email protected]. |
SPECIAL NOTES | The consent applies only to the above-mentioned processing purposes and the above-mentioned categories and types of personal data, and the processing of personal data may not be used for other purposes. The processing of the above-mentioned categories of personal data will be carried out in accordance with the General Data Protection Regulation and the Act on the Implementation of the General Data Protection Regulation. In the event of withdrawal of consent at any time, the above shall not affect the lawfulness of the processing that preceded the withdrawal of consent. The consent is valid until the deactivation of the registered player's profile or until the withdrawal of consent. After the deactivation of the profile or after the withdrawal of consent, the collected data will no longer be used for the purpose for which the consent was given, and all the above-mentioned biometric data of the player will be irretrievably deleted. |
You can read all other information about the processing of your personal data in our Privacy Policy.
*Last updated: February 2025